Shipping Policy
What your order costs to ship, where it ships from, when it leaves, and what to do when the truck shows up.
Your freight is added in the cart and shown before you pay. Most orders ship direct from the manufacturer. The lead time on each product page is the time until your order leaves the manufacturer.
No dock or forklift at your building? Choose Shipping with liftgate at checkout.
Freight Rates
Your cart adds freight by item and shows the total before you enter payment. These are the rates for the lower 48 states.
Cartridge and Equipment Filters
$50 per filter. Long cartridges in oversize cartons are $75 per filter. Large filters that ship on a pallet are quoted with your price.
Filter Bags
8% of the bag total, with a $50 minimum.
Small Mesh Filters
Free shipping.
Equipment, Fume Arms and Ducting
Freight is calculated by item in your cart and shown before you pay.
Alaska, Hawaii and US Territories
Rates are higher and are shown in your cart once you enter your address.
Do You Need a Liftgate?
Pallets come on a freight truck. If your building has a loading dock or a forklift, standard shipping is all you need.
If you have neither, choose Shipping with liftgate at checkout. It adds $150 to a truck freight order, and the driver lowers the pallet to the ground for you. Boxed parcel orders, including most filters, do not need a liftgate.
Ship From and Lead Times
Most orders ship direct from the manufacturer to your door. If your order has items from more than one manufacturer, they arrive as separate shipments.
The lead time on each product page is the time until your order leaves the manufacturer. Transit time is on top of that. Typical lead times:
- DustHog and SmogHog filters: typically 1 to 2 weeks
- IAP fume arms: 2 to 3 business days
- MFE-750 and MFE-1350-SC mobile fume extractors: 2 to 3 weeks
- DustHog and Plymovent fume arms: 8 to 10 weeks
Working against a hard date? We can expedite. Email info@industrialcleanairproducts.com for expedite times before you order.
Receiving Your Order
Look the shipment over before you sign. If you see damage, photograph it, note it on the carrier’s delivery receipt, and contact us within 48 hours of delivery. We work the claim with the carrier.
Returns are covered in our return policy.
Frequently Asked Questions
What does freight cost on a filter order?
Cartridge and equipment filters ship for $50 per filter in the lower 48 states. Long cartridges that ship in an oversize carton are $75 per filter, and the product page says so. A few large filters ship by truck on a pallet, and we quote that freight with your price. Filter bags ship for 8% of the bag total with a $50 minimum. Small mesh filters ship free in the lower 48. Your cart shows the freight before you pay.
Do you need a liftgate?
If your building has no loading dock and no forklift, choose Shipping with liftgate at checkout. It adds $150 to a truck freight order so the driver can lower the pallet to the ground. Boxed parcel orders do not need one.
Where does your order ship from?
Most orders ship direct from the manufacturer to your door. If your order has items from more than one manufacturer, they arrive as separate shipments.
How long until your order ships?
The lead time is on each product page. It is the time until the order leaves the manufacturer. Transit time is on top of that.
What should you do if freight arrives damaged?
Photograph the damage, note it on the carrier’s delivery receipt before you sign, and contact us within 48 hours of delivery. We work the claim with the carrier.
Do you ship outside the United States?
The online store ships to all 50 states and US territories. For anything outside the US, call us at 602-456-9661 before you order.
Question About an Order?
Have your order number ready and we will find it.
This policy was last updated October 4, 2026.